WOODEVER has worked with well-known customers around the world, fully understanding customer's requirements and regulation of region. As we believe a pleasant partnership starts from better communication, we would like to make each customer well understood of general procedure before sending your inquiry:
Step 1. Inquiry「Win the business opportunity with customer is our priority work」After received your inquiry, our experienced sale will contact with you in the soonest time to understand your purpose about business type, project scope or customization idea then provide you the best solution. Meanwhile, we will also advise customer of suitable material, engineering design and capacity on the product.
Step1-2. Engineering Drawing (non-essential)Engineering drawings, similar sample or hand drawing help us quickly understand the customized project. Providing drawing to demonstrate your unique idea give us a specific idea about the customized project. If customer has relevant information, welcome to provide for our reference, don’t worry this is not a necessary step, we can still customize your project if you don’t have any drawing.
Step 2. QuotationAfter discussion, we will offer customer a formal quotation sheet with a clear product description including size dimension, packaging type and relative certification alongside with project planning if it is a customized hand truck. The lead-time and trade term will also provide in the quotation.
Step 3. DeliveryWe offer sample according to customer's request, the sample will be arranged as soon as all the detail have been confirmed. For existing model, average lead-time will take 7-14 days and customized sample depends on the scale of project. Generally, we will ensure the hand truck capacity and component are well function and compliant with certificate or safety regulations of local region.
Step 3-1. Prototyping (non-essential)Prototyping is not a necessary step for building new items or mass-produced model. However, if customers have to check first about the shape, size, or function, building prototype will be a good way before mess production begin. The prototype will build by 3D printer, CNC mockup, Laser Cutting or sample molds.
Step 4. Detail ConfirmedTo ensure that each hand truck delivered in perfect condition to our customers, at this stage, we will discuss with the customer regarding packaging type, artwork label design. If the prototype needs to modify, we will inspect and fine-tune the hand truck according to customer's advise to ensure a consensus of product quality.
Step 5. Order PlacedWhen receiving official order from customer after all the detail confirmed, we will provide proforma invoice with shipping date for sign back as final confirmation. We will arrange material procurement and production after receiving final confirmation.
Step 6. Production Arrange「On time delivery is our promise toward every customer」The production process will start as soon as we received the signed back PI. Bulk production will produce based on the approved sample by complete production machine in house.
Step 7. Quality ControlOur QC will do the inspection periodically during the production to ensure product quality of loading, mobility, functionality and stability. The products specs, colors, material and test results will be recorded in the IPQC report. The raw material also be inspected once arrived at the production line.
Step 8. PackagingThe hand truck packed carefully after inspection, finish product will store organizationally in neat warehouse for shipment. Customers are also welcome to request the packaging for effective storage when order arrived.
Step 9. ShippingAverage lead-time is approximately in 45-70 days based on the order quantity. For orders from abroad, dispatch in LCL or FCL by sea or airfreight are both available. We also use air shipment for small orders. Regarding the samples will shipped by express.
Step 10. After Sale Service「Handling more than you though」We strive to implement our core value, thinking more to solute problems for the customer. Although we stringent production SOP execution, problem will happen occasionally. Each of hand truck has a one-year warranty, if any problems occur during hand truck operation, WOODEVER service personnel will assist you every step of the way to meet each problem.
15 Years Heavy-Duty Hand Truck | Folding Platform Cart | Step Ladder Manufacturer | WOODEVER
WOODEVER INDUSTRIAL CO., LTD., since 2003, is a handtruck, cart and step ladder supplier and manufacturer based in Taiwan and manufacturing in China with BSCI certification.
WOODEVER's folding platform cart, the wide and sturdy steel or aluminum platform is normally 100 - 300 kg loading capacity and the range is approved by TUV with GS mark. Each component of the steel hand truck, including bolt, rivet and plastic parts, are precise. Patented design 2-in-1 Step Ladder & Cart features two indispensable functions; it holds 135 kg as a step ladder, and has a maximum loading capacity of 90 kg as a cart. Both are available for home improvement and commercial applications.
WOODEVER has been offering customers high-quality handtruck, cart and step ladde, both with advanced technology and over 15 years of experience, WOODEVER ensures each customer's demands are met.
- National Manufacturing Week At Melbourne Convention Center
WOODEVER is going to presenting a variety of hand truck, hardware accessories at downtown Melbourne, Australia from 14-17. May 2019. Stay tune to fair gallery or visit us in beautiful Melbourne!Read More
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The whole new item just released in 2018. Heavy-duty loading hand trucks are available for household, commercial and industrial application. It's the indispensable tool in this era.Read More
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Woodever is proud to acquire BSCI certificate. We are trustworthy hand truck manufacturer you can rely on.Read More